Competitor Pricing User Manual

CONTENTS

Introduction

Competitors Set-Up

Logging Competitor Prices

Competitor Pricing Report

Introduction

Head Office based Retail staff often need to know the price an item is sold at in a competitor’s stores and this is difficult for them to do personally if a competitor covers a region or has regional pricing. Store and field management teams are therefore often used to collect this information locally, but it is often done using informal processes such as email. This new function allows users in a specific location to enter the selling prices of specific items (or near matches) as sold by specific competitors in that city/town/village.  

Note: This feature is controlled by the ‘Competitor’ Licence. Please speak to your Account Manager for more information.  

Competitors Set-Up

Before a user can log a competitor’s price, the competitor needs to be set up on the database. To do this,  To do this, 

• select the Merchandise menu from the Cybertill Back Office. 

 

• Click on Competitiors under the Competitor Pricing section. 

The Competitor List will open. If you are yet to create any Competitiors, this page will apear blank. 

To add a new Competitor,

• click on the New button at the bottom of the screen. 

 

The New Competitor page will display:

• enter a unique name for your Competitor. 

In the Description field, 

• enter a brief Description for that Competitor. 

Note: this field is not Mandetory. 

• Click Save at the bottom of the screen to confirm. 

• Continue with the above process until all Competitors have been added to the system. 

You will receive a success message at the top of the page: 

Logging Competitor Prices

This section is where users can find an Item and a Competitor and log their price into the system. 

• Select the Merchandise menu. 

• Click on Competitior Prices under the Competitor Pricing section. 

The Competitor Price List will open. If you are yet to create any Competitior Prices, this page will apear blank. 

To add a new Competitor Price, 

• click on the New button at the bottom of the screen. 

In this screen the user can select an item that they wish to log a price for. This can be found from Item Ref, Barcode, Man No. or by using the Search By option, which will allow search on further fields such as Item Name. 

When the Item has been selected you then need to enter whether the Item is an ‘Exact match’ or a ‘Partial match’ to the 

Item you are comparing it to. For example, if the Item is the same Size, Colour, or Brand then it would most likely be an ‘Exact match’, but if the item is a different Colour or Brand it would be classed as a ‘Partial match’. 

• Select the Competitor and enter their selling price.
• Finally select if the competitor’s price is a ‘Standard’ price or a ‘Promotion’ one. 

Once this has been done, 

• click on the Save button at the bottom of the page to confirm. 

Once saved the user will then be redirected to the list page of all cometitor prices. 

Competitor Pricing Report

The Competitor Report shows results based on selected filters relating to the competitor prices entered. 

To do this, 

• Select the Merchandise menu. 

• Click on Competitior Pricing Report under the Competitor Pricing section. 

The Competitor Pricing Report filter options are displayed: 

• Select the relevent options depending on what information you wish to get from the Report. 

When all filter options have been selected, 

• click Generate at the bottom of the screen. 

The Report will then display as below.